Success Stories
How Headroom Assistance People Team Learned to Be Product-led and Agile in HR
About
Headroom Assistance was founded by Kristel Kuit in 2012 with the aim of making high-quality remote Executive Assistance services more accessible.
They offer remote and tech-enabled EA services to their members.
Industry
Human Resources Services
Project
Upskilling Workshop for People Team
"The training was really well done and in 4 hours Katja gave us the right tools to tackle business needs from an innovative perspective. The people as a product framework allows the people team to identify where the problem lies and build ad-hoc solutions for it."
Alessio, HR Admin & Analytics Specialist
Challenges
People Team struggling to make an impact
The team noticed a problem with employee engagement in a remote setting, reflected in lower engagement survey scores, somewhat negative sentiment towards the company, and limited participation in innovation projects. People team struggles with finding their impact and driving the engagement forward.
Outcomes
Product development embedded in People Practices
In a workshop with Shape Up HR, the team learned about product management tools and techniques to understand employees better and develop initiatives that make an impact. They have also understood how to make an agile project plan and lead people initiatives with continuous feedback loops.
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The team is upskilled in product-led HR and agile HR
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They understand the importance of user research in HR and are able to run research initiatives
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The team is able to plan projects in an agile way, and strive for continuously adding incremental value